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How to fix HP Designjet T2500 Plotter Error Codes [SOLVED]

HP Designjet plotters are an engineer's work horse when it comes to productivity. When your HP Designjet Plotter stops working, first thing you need to do is chek if ther is any error codes are displayed on the LCD screen. You may see one of the below described messages/error codes displayed on the front-panel of the HP plotter printer. If you can identify error codes or messages on your HP Designjet Plotter in Dubai, please follow the instructions mentioned in this article.

If you see another error code that does not mentioned here, and you need assistance in HP plotter repair Dubai, or if the recommended action does not seem to solve the problem, first try restarting the printer. If the problem remains, contact HP printer service center Dubai


Error Messages (Text Based)

[Color] cartridge altered

Variations: C cartridge altered, M cartridge altered, Y cartridge altered, PK cartridge altered, MK cartridge altered, G cartridge altered

When there is something unexpected with the cartridge's status, HP Designjet Plotter show this error. Check the cartridge mentioned in the message for any damage and make sure cartidge is installed correctly. Replace it if required.


[Color] cartridge has expired

Variations: C cartridge has expired, M cartridge has expired, Y cartridge has expired, PK cartridge has expired, MK cartridge has expired, G cartridge has expired

believe it or not, your HP Designjet Plotter ink cartridge has an expiry date. Past the date, it will lead to the error message and stop working. Replace the cartridge with a valid one to start printing your documents.


[Color] cartridge is low on ink

Variations: C cartridge is low on ink, M cartridge is low on ink, Y cartridge is low on ink, PK cartridge is low on ink, MK cartridge is low on ink, G cartridge is low on ink

No need to panic. It's just a warning message to notify you that the cartridge mentioned in the message will be run out of ink soon. Just make sure that you have a new ink cartridge of the same color ready to replace.


[Color] cartridge is missing

Variations: C cartridge is missing, M cartridge is missing, Y cartridge is missing, PK cartridge is missing, MK cartridge is missing, G cartridge is missing

Your HP Designjt Plotter is telling you that there is no ink cartridge present, or it is not properly installed in the printer. Make sure the mentioned cartridge is installed correctly. If you are still facing the issue, call HP plotter technician to check the machine for other problems.


[Color] cartridge is non-HP ink

Variations: C cartridge is non-HP ink, M cartridge is non-HP ink, Y cartridge is non-HP ink, PK cartridge is non-HP ink, MK cartridge is non-HP ink, G cartridge is non-HP ink

This is just a notification to tell you that you are using an non genuine HP ink cartridge in your HP Designjet plotter, which may eventually cause malfunction of the plotter. You are recommended to buy and install an HP original ink cartridge for optimum print quality and system performance.


[Color] cartridge is out of ink

Variations: C cartridge is out of ink, M cartridge is out of ink, Y cartridge is out of ink, PK cartridge is out of ink, MK cartridge is out of ink, G cartridge is out of ink

The ink cartridge is empty. Replace the desired ink cartridge mentioned in the message and enjoy printing on your HP Designjet plotter in Dubai.


[Color] cartridge is very low on ink

Variations: C cartridge is very low on ink, M cartridge is very low on ink, Y cartridge is very low on ink, PK cartridge is very low on ink, MK cartridge is very low on ink, G cartridge is very low on ink

This message is to notify the ink level in HP Designjet Plotter is extremely low. Make sure that you have a new cartridge of the same color ready for the replacement.


Printhead error: not present

Variations: none

Your HP Designjet plotter is not able to detect the printhead. Check if the printhead is present and make sure the printhead is seated correctly.


Printhead error: replace

Variations: none

Printhead in your HP Designjet plotter is non-functional. Remove the corrupted printhead and insert a new HP printhead.


Printhead error: reseat

Variations: none

HP Designjet Plotter printhead is not seated properly in the holder. Remove and reinsert the printhead. If it dosen't solve the issue, try cleaning the electrical connections. If necessary, insert a new printhead.


Printhead out of warranty

Variations: none

The HP designjet plotter printhead's warranty has ended, because of one of the following reasons.

1. Length of time the HP desinjet plotter printhead has been in operation is exceeded the warranty period

2. The volume of ink used is exceeded the warranty limit

3. Non-HP ink has been used in the system which is a violation of warranty terms


Printhead replacement incomplete. Restart it

Variations: none

The message says a process or an operation for the printhead installation was interrupted, incomplete or cancelled. This message may get resolved temporarily by rebooting the HP Designjet Plotter but will frequently return if no action taken to resolve it. Also try restarting the printhead replacement process and see if it goes smoothly.

Check the ink levels and status of all ink cartidges and if there is any empty or problematic cartridges found, replace the desired cartridge and and see how the printhead replacement process goes.


Replace incorrect [color] cartridge

Variations: Replace incorrect C cartridge, Replace incorrect M cartridge, Replace incorrect Y cartridge, Replace incorrect PK cartridge, Replace incorrect MK cartridge, Replace incorrect G cartridge

The message says a process or an operation for the printhead installation was interrupted, incomplete or cancelled. This message may get resolved temporarily by rebooting the HP Designjet Plotter but will frequently return if no action taken to resolve it. Also try restarting the printhead replacement process and see if it goes smoothly.


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